ElderGrade
A

85.5/100

Excellent

The Massachusetts Veterans Home At Chelsea

100 Summit Street, Chelsea, MA 02150

CMS 4/5 stars #7 of 22 in Suffolk County (617) 887-7115
Certified beds
154
Occupancy
78%
Ownership
Government
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 9.76 total nurse hours per resident per day (national median 3.77)
  • 1.63 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.97 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.63 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 6.33 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 24 citations

Last standard health inspection: September 19, 2025 (11 months ago).

D Sep 19, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Sep 19, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Sep 19, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0604 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
COUILLARD, JOHN Individual CORPORATE DIRECTOR
COUILLARD, JOHN Individual CORPORATE OFFICER
THE COMMONWEALTH OF MASSACHUSETTS Organization OPERATIONAL/MANAGERIAL CONTROL
BALDINI, CHRISTINE Individual OPERATIONAL/MANAGERIAL CONTROL
BARASH, JED Individual OPERATIONAL/MANAGERIAL CONTROL
COUILLARD, JOHN Individual OPERATIONAL/MANAGERIAL CONTROL
BALDINI, CHRISTINE Individual ADP OF THE SNF
BARASH, JED Individual ADP OF THE SNF
COUILLARD, JOHN Individual ADP OF THE SNF
THE COMMONWEALTH OF MASSACHUSETTS Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about The Massachusetts Veterans Home At Chelsea

What is the ElderGrade for The Massachusetts Veterans Home At Chelsea? +

The Massachusetts Veterans Home At Chelsea holds an ElderGrade of A (85.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Massachusetts Veterans Home At Chelsea? +

Residents receive an average of 6.97 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Massachusetts Veterans Home At Chelsea been cited for harming residents? +

No. None of the 24 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Massachusetts Veterans Home At Chelsea accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.