55.6/100
Average
350 N Center St, Lowell, MI 49331
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
3 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$62,010 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: February 24, 2026 (5 months ago).
Environmental Deficiencies
Keep all essential equipment working safely.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
No actual harm, potential for more than minimal harm
Part of CIENA HEALTHCARE/LAUREL HEALTH CARE, which operates 82 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| LAUREL HEALTH CARE HOLDINGS, INC. | Organization | DIRECT OWNERSHIP INTEREST | — |
| QAZI, MOHAMMAD | Individual | CORPORATE DIRECTOR | — |
| KHAN, ANIS | Individual | CORPORATE OFFICER | — |
| QAZI, MOHAMMAD | Individual | CORPORATE OFFICER | — |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| DI REZZE, JUSTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KHAN, ANIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| QAZI, MOHAMMAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| STEPHENS, NANCY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | ADP OF THE SNF | — |
| DEUTSCH, NEAL | Individual | ADP OF THE SNF | — |
| DI REZZE, JUSTIN | Individual | ADP OF THE SNF | — |
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The Laurels Of Kent holds an ElderGrade of C (55.6 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 3 of the 38 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, The Laurels Of Kent is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.