ElderGrade
D

51.7/100

Below average

The Laurels Of Hendersonville

290 Clear Creek Road, Hendersonville, NC 28792

CMS 3/5 stars #5 of 9 in Henderson County (828) 692-6000
Certified beds
100
Occupancy
92%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $36,257 in federal fines

    CMS has fined this facility across 4 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 8.2/30 Staffing 13.5/30 Stability 12/15 Outcomes 15/15 Enforcement 3/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

8.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

13.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.67 total nurse hours per resident per day (national median 3.77)
  • 0.75 RN hours per resident per day
  • Weekend staffing drops 21% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $36,257 in federal fines across 4 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.60 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.75 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.83 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 23 citations

Last standard health inspection: June 5, 2026 (2 months ago).

E Jun 5, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jun 5, 2026 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Jun 5, 2026 F0646

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

No actual harm, potential for more than minimal harm

D Sep 11, 2025 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Mar 20, 2025 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

C Mar 20, 2025 F0732

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

No actual harm, minimal potential

J Dec 17, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

E Jan 5, 2024 F0565 From a complaint

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CIENA HEALTHCARE/LAUREL HEALTH CARE, which operates 82 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
KHAN, ANIS Individual CORPORATE OFFICER
QAZI, MOHAMMAD Individual CORPORATE OFFICER
STOBB, DAVID Individual CORPORATE OFFICER
LAUREL HEALTH CARE COMPANY Organization OPERATIONAL/MANAGERIAL CONTROL
HARNESS, PRESTON Individual OPERATIONAL/MANAGERIAL CONTROL
HOLL, BLAIR Individual OPERATIONAL/MANAGERIAL CONTROL
KHAN, ANIS Individual OPERATIONAL/MANAGERIAL CONTROL
QAZI, MOHAMMAD Individual OPERATIONAL/MANAGERIAL CONTROL
QAZI, MOHAMMAD Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
HENDERSONVILLE SENIOR LEASING, LLC Organization ADP OF THE SNF
LAUREL HEALTH CARE COMPANY Organization ADP OF THE SNF
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 Organization ADP OF THE SNF

What families say

Write a review

No family reviews yet for The Laurels Of Hendersonville. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about The Laurels Of Hendersonville

What is the ElderGrade for The Laurels Of Hendersonville? +

The Laurels Of Hendersonville holds an ElderGrade of D (51.7 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Laurels Of Hendersonville? +

Residents receive an average of 3.60 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Laurels Of Hendersonville been cited for harming residents? +

Yes. 2 of the 23 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Laurels Of Hendersonville accept Medicaid? +

Yes, The Laurels Of Hendersonville is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.