ElderGrade
F

33/100

Poor

Orchard Valley Health And Rehabilitation

200 Heritage Circle, Hendersonville, NC 28791

CMS 1/5 stars #9 of 9 in Henderson County (828) 693-5849
Certified beds
134
Occupancy
75%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $16,452 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 74%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

10/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -10 for 46 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.43 total nurse hours per resident per day (national median 3.77)
  • 0.43 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 74% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $16,452 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.11 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.43 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.80 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 73.50%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 46 citations

Last standard health inspection: February 20, 2026 (6 months ago).

E Feb 20, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0638

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0644

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0646

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0700

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Cor...

No actual harm, potential for more than minimal harm

D Jul 24, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ASCENT HEALTHCARE MANAGEMENT, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
FRIEDMAN, YISROEL Individual CORPORATE DIRECTOR
FORD, ALBERT Individual OPERATIONAL/MANAGERIAL CONTROL
HARDIN, STEVE Individual OPERATIONAL/MANAGERIAL CONTROL
FORD, ALBERT Individual ADP OF THE SNF
HARDIN, STEVE Individual ADP OF THE SNF

What families say

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Common questions about Orchard Valley Health And Rehabilitation

What is the ElderGrade for Orchard Valley Health And Rehabilitation? +

Orchard Valley Health And Rehabilitation holds an ElderGrade of F (33 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Orchard Valley Health And Rehabilitation? +

Residents receive an average of 3.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Orchard Valley Health And Rehabilitation been cited for harming residents? +

Yes. 1 of the 46 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Orchard Valley Health And Rehabilitation accept Medicaid? +

Yes, Orchard Valley Health And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.