ElderGrade
C

58.9/100

Average

The Laurels Of Carson City

620 North Second Street, Carson City, MI 48811

CMS 3/5 stars #3 of 3 in Montcalm County (989) 584-6100
Certified beds
82
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $121,908 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

9.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -2.1 for 23 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.99 total nurse hours per resident per day (national median 3.77)
  • 1.13 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $121,908 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.59 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.13 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.22 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 42.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: April 25, 2025 (1 year ago).

D Apr 15, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

F Apr 25, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Apr 25, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Apr 25, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Apr 25, 2025 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

B Apr 25, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, minimal potential

D Jul 2, 2024 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

K May 2, 2024 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Immediate jeopardy to resident health or safety

Who owns this home

Full record

Part of CIENA HEALTHCARE/LAUREL HEALTH CARE, which operates 82 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
LAUREL HEALTH CARE HOLDINGS, INC. Organization DIRECT OWNERSHIP INTEREST
LAUREL ACQUISITION HOLDING CORPORATION Organization INDIRECT OWNERSHIP INTEREST
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 Organization INDIRECT OWNERSHIP INTEREST
QAZI, MOHAMMAD Individual INDIRECT OWNERSHIP INTEREST
KHAN, ANIS Individual MANAGING CONTROL - GOVERNING BODY
QAZI, MOHAMMAD Individual MANAGING CONTROL - GOVERNING BODY
CIENA HEALTHCARE MANAGEMENT INC Organization OPERATIONAL/MANAGERIAL CONTROL
ESTEP, BILLIEJO Individual OPERATIONAL/MANAGERIAL CONTROL
KHAN, ANIS Individual OPERATIONAL/MANAGERIAL CONTROL
QAZI, MOHAMMAD Individual OPERATIONAL/MANAGERIAL CONTROL
SMITH, GARRETT Individual OPERATIONAL/MANAGERIAL CONTROL
CIENA HEALTHCARE MANAGEMENT INC Organization ADP OF THE SNF

What families say

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Common questions about The Laurels Of Carson City

What is the ElderGrade for The Laurels Of Carson City? +

The Laurels Of Carson City holds an ElderGrade of C (58.9 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Laurels Of Carson City? +

Residents receive an average of 3.59 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Laurels Of Carson City been cited for harming residents? +

Yes. 3 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Laurels Of Carson City accept Medicaid? +

Yes, The Laurels Of Carson City is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.