ElderGrade
B

83.5/100

Above average

The Center At Tucson

5020 East Glenn Street, Tucson, AZ 85712

CMS 5/5 stars #5 of 24 in Pima County (520) 347-5555
Certified beds
96
Occupancy
93%
Ownership
For-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

13.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.44 total nurse hours per resident per day (national median 3.77)
  • 0.76 RN hours per resident per day
  • Weekend staffing drops 19% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 34% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.22 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.76 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.42 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 34.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: August 16, 2024 (2 years ago).

D Aug 16, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Aug 16, 2024 F0806

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

B Aug 16, 2024 F0844

Administration Deficiencies

Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

No actual harm, minimal potential

D Feb 9, 2023 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Feb 9, 2023 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Feb 11, 2022 F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

E Feb 11, 2022 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Feb 11, 2022 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of VERITAS MANAGEMENT GROUP, which operates 15 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ESMAS, BARTOLOME Individual CORPORATE DIRECTOR
VERITAS MANAGEMENT GROUP LLC Organization OPERATIONAL/MANAGERIAL CONTROL
MURDOCK, MONTE Individual OPERATIONAL/MANAGERIAL CONTROL
SENKOFF, ALEXANDER Individual OPERATIONAL/MANAGERIAL CONTROL
MURDOCK, MONTE Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
SENKOFF, ALEXANDER Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about The Center At Tucson

What is the ElderGrade for The Center At Tucson? +

The Center At Tucson holds an ElderGrade of B (83.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Center At Tucson? +

Residents receive an average of 4.22 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Center At Tucson been cited for harming residents? +

No. None of the 22 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Center At Tucson accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.