51/100
Below average
The Carrolton Of Dunn
711 Susan Tart Road, Dunn, NC 28335
- Certified beds
- 100
- Occupancy
- 91%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$54,999 in federal fines
CMS has fined this facility across 3 penalty action(s).
Nursing staff turnover of 61%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on The Carrolton Of Dunn
The Carrolton Of Dunn runs on 2.88 nurse hours per resident per day, roughly a quarter below the national average, and weekends drop another 11% below its own weekday staffing. That thin coverage shows up in a 61% annual turnover rate, well above the 45.8% national figure, meaning the aides and nurses around your family member change constantly. The inspection record is worse: 37 deficiencies, four serious enough to cause harm or jeopardy, three tied to abuse, plus $54,999 in fines across three penalties. Ownership is a for-profit LLC, and the most recent inspection was November 2025. With a 1/5 staffing rating and 1/5 health inspection rating, the numbers here point to a home struggling on the basics.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
8/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →2.97 total nurse hours per resident per day (national median 3.77)
- →0.27 RN hours per resident per day
- →Weekend staffing drops 11% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →61% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
3/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$54,999 in federal fines across 3 action(s)
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: November 18, 2025 (11 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CARROLTON NURSING HOMES, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about The Carrolton Of Dunn
What is the ElderGrade for The Carrolton Of Dunn? +
The Carrolton Of Dunn holds an ElderGrade of D (51 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at The Carrolton Of Dunn? +
Residents receive an average of 2.88 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has The Carrolton Of Dunn been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does The Carrolton Of Dunn accept Medicaid? +
Yes, The Carrolton Of Dunn is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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