93/100
Excellent
50 Arboretum Way, Greenville, SC 29617
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: November 20, 2025 (9 months ago). That inspection produced no citations — the findings below are older.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| BRACKETT, JAMES | Individual | CORPORATE OFFICER | — |
| CANNADAY, TROY | Individual | CORPORATE OFFICER | — |
| TODD, KELLY | Individual | CORPORATE OFFICER | — |
| UPSTATE SENIOR LIVING, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BRACKETT, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CANNADAY, TROY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BRACKETT, JAMES | Individual | ADP OF THE SNF | — |
| TODD, KELLY | Individual | ADP OF THE SNF | — |
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The Arboretum At The Woodlands holds an ElderGrade of A (93 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 5.75 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 3 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.