ElderGrade
C

64/100

Average

Terrace View Long Term Care Facility

462 Grider Street, Buffalo, NY 14215

CMS 3/5 stars #22 of 34 in Erie County (716) 551-7100
Certified beds
390
Occupancy
97%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $30,843 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 22/30 Staffing 26/30 Stability 7.5/15 Outcomes 15/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

22/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.7 total nurse hours per resident per day (national median 3.77)
  • 0.89 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $30,843 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.28 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.89 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.81 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 18 citations

Last standard health inspection: August 26, 2024 (1 year ago).

G Apr 17, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

G Dec 31, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

F Aug 26, 2024 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Aug 26, 2024 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

E Aug 26, 2024 F0791

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

No actual harm, potential for more than minimal harm

D Aug 26, 2024 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Aug 26, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Dec 18, 2023 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
WILSON, NICOLETTE Individual W-2 MANAGING EMPLOYEE
BENNETT, RONALD Individual CORPORATE DIRECTOR
BLUE, MARK Individual CORPORATE DIRECTOR
FISHKIN, DARBY Individual CORPORATE DIRECTOR
HANSON, SHARON Individual CORPORATE DIRECTOR
HOFFERT, MICHAEL Individual CORPORATE DIRECTOR
O'BRIEN, CHRISTOPHER Individual CORPORATE DIRECTOR
O'DONNELL, JOHN Individual CORPORATE DIRECTOR
PERSICO, JENNIFER Individual CORPORATE DIRECTOR
POINTER, KINZER Individual CORPORATE DIRECTOR
RUSSI, EUGENIO Individual CORPORATE DIRECTOR
SEAMAN, MICHAEL Individual CORPORATE DIRECTOR

What families say

Write a review

No family reviews yet for Terrace View Long Term Care Facility. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Terrace View Long Term Care Facility

What is the ElderGrade for Terrace View Long Term Care Facility? +

Terrace View Long Term Care Facility holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Terrace View Long Term Care Facility? +

Residents receive an average of 4.28 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Terrace View Long Term Care Facility been cited for harming residents? +

Yes. 2 of the 18 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Terrace View Long Term Care Facility accept Medicaid? +

Yes, Terrace View Long Term Care Facility is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.