25/100
Poor
6520 Sunscope Drive, Ocean Springs, MS 39564
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Special Focus Facility
CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.
15 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$305,999 in federal fines
CMS has fined this facility across 4 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: October 28, 2025 (9 months ago).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Immediate jeopardy to resident health or safety
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Immediate jeopardy to resident health or safety
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Immediate jeopardy to resident health or safety
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate jeopardy to resident health or safety
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Immediate jeopardy to resident health or safety
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Part of COMMUNITY ELDERCARE SERVICES, which operates 17 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| COMMUNITY LIVING CENTERS, LLC | Organization | DIRECT OWNERSHIP INTEREST | — |
| WRIGHT, DOUGLAS | Individual | INDIRECT OWNERSHIP INTEREST | — |
| COMMUNITY ELDERCARE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| CARTER, BRITTANY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| HOOVER, RICK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| COMMUNITY ELDERCARE SERVICES, LLC | Organization | ADP OF THE SNF | — |
| COMMUNITY LIVING CENTERS, LLC | Organization | ADP OF THE SNF | — |
| CARTER, BRITTANY | Individual | ADP OF THE SNF | — |
| HOOVER, RICK | Individual | ADP OF THE SNF | — |
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Sunplex Sub-Acute Center holds an ElderGrade of F (25 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.39 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 15 of the 41 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Sunplex Sub-Acute Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.