ElderGrade
B

84/100

Above average

St Joseph Manor Health Care Inc

215 Thatcher Street, Brockton, MA 02302

CMS 4/5 stars #8 of 27 in Plymouth County (508) 583-5834
Certified beds
118
Occupancy
88%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.25 total nurse hours per resident per day (national median 3.77)
  • 0.62 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.64 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.62 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.30 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 26.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 15 citations

Last standard health inspection: December 11, 2025 (8 months ago).

E Dec 11, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

F Nov 6, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Nov 6, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Nov 6, 2024 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

E Aug 4, 2023 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
POOR SISTERS OF JESUS CRUCIFIED AND THE SORROWFUL MOTHER, INC Organization 5% OR GREATER MORTGAGE INTEREST
CASTILLO, NICOLE Individual W-2 MANAGING EMPLOYEE
CARDOSO-FONTES, ANGELA Individual CORPORATE DIRECTOR
CASTILLO, NICOLE Individual CORPORATE DIRECTOR
CROWLEY, RICHARD Individual CORPORATE DIRECTOR
DAUGINIKAS, RUTH Individual CORPORATE DIRECTOR
VALLIERE, MARY Individual CORPORATE DIRECTOR
ARENBURG, PAUL Individual CORPORATE OFFICER
KEANE, JAMES Individual CORPORATE OFFICER

What families say

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Common questions about St Joseph Manor Health Care Inc

What is the ElderGrade for St Joseph Manor Health Care Inc? +

St Joseph Manor Health Care Inc holds an ElderGrade of B (84 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at St Joseph Manor Health Care Inc? +

Residents receive an average of 3.64 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has St Joseph Manor Health Care Inc been cited for harming residents? +

No. None of the 15 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does St Joseph Manor Health Care Inc accept Medicaid? +

Yes, St Joseph Manor Health Care Inc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.