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B

77/100

Above average

Alliance Health At West Acres

804 Pleasant Street, Brockton, MA 02301

CMS 4/5 stars #12 of 27 in Plymouth County (508) 583-6000
Certified beds
138
Occupancy
85%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Alliance Health At West Acres

Alliance Health At West Acres runs on leaner nurse coverage than most homes, 3.69 hours per resident day against a national average of 3.86, and weekends dip roughly 10% below its own weekday numbers, which is worth asking about if your family visits mainly on Saturdays and Sundays. The stronger signals sit elsewhere: a 2025 inspection with no deficiencies at the harm or jeopardy level, and staff turnover at 32.4% compared with 45.8% nationally, meaning caregivers here tend to stay longer than is typical. One abuse-related deficiency does appear on the current record among 16 total. As a nonprofit with 138 beds, it's a mixed picture rather than a clear yes or no.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing13/30Stability15/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.45 total nurse hours per resident per day (national median 3.77)
  • →0.23 RN hours per resident per day
  • →Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →32% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.69 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.23 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.31 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover32.40%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 19, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of ALLIANCE HEALTH & HUMAN SERVICES, which operates 8 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Alliance Health At West Acres

What is the ElderGrade for Alliance Health At West Acres? +

Alliance Health At West Acres holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Alliance Health At West Acres? +

Residents receive an average of 3.69 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Alliance Health At West Acres been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Alliance Health At West Acres accept Medicaid? +

Yes, Alliance Health At West Acres is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.