61/100
Average
Pine Crest Health & Rehabilitation
2727 Shamrock Drive, Charlotte, NC 28205
- Certified beds
- 100
- Occupancy
- 72%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$144,199 in federal fines
CMS has fined this facility across 1 penalty action(s).
Nursing staff turnover of 73%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Pine Crest Health & Rehabilitation
Shamrock Nursing Center runs on about 3.04 nurse hours per resident per day, roughly a fifth below the national average, and weekend coverage drops further. That thin staffing shows in who stays: turnover sits at 73.4% against a national 45.8%, so most of the people caring for your relative are likely new to the building. The inspection record is the harder problem, 28 deficiencies, seven involving actual harm or jeopardy, two tied to abuse, and a $144,199 fine, with the most recent inspection in August 2025. Its quality measure score looks fine on paper, but that reflects charted care, not whether enough hands are present.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.38 total nurse hours per resident per day (national median 3.77)
- →0.59 RN hours per resident per day
- →Weekend staffing drops 6% against weekdays
Staff stability
2/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →73% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
2/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$144,199 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 7, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Pine Crest Health & Rehabilitation
What is the ElderGrade for Pine Crest Health & Rehabilitation? +
Pine Crest Health & Rehabilitation holds an ElderGrade of C (61 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Pine Crest Health & Rehabilitation? +
Residents receive an average of 3.04 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Pine Crest Health & Rehabilitation been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Pine Crest Health & Rehabilitation accept Medicaid? +
Yes, Pine Crest Health & Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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