ElderGrade
B

78/100

Above average

Retreat At The Stratford, The

2460 Glebe St, Carmel, IN 46032

CMS 4/5 stars #6 of 17 in Hamilton County (317) 733-9560
Certified beds
18
Occupancy
61%
Ownership
For-profit
Accepts
Medicare

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 77%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.87 total nurse hours per resident per day (national median 3.77)
  • 1.49 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 77% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.50 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.49 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 6.05 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 76.50%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 12 citations

Last standard health inspection: February 12, 2026 (6 months ago).

D Feb 12, 2026 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Jun 2, 2025 F0554 From a complaint

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D Jun 2, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Mar 7, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Mar 7, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Mar 7, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 7, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Mar 7, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SENIOR LIVING COMMUNITIES, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MAXWELL GROUP, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
MILLER, BRADLEY Individual OPERATIONAL/MANAGERIAL CONTROL
SOLITO, LEO Individual OPERATIONAL/MANAGERIAL CONTROL
THOMPSON, BENJAMIN Individual OPERATIONAL/MANAGERIAL CONTROL
MAXWELL GROUP, INC. Organization ADP OF THE SNF
MILLER, BRADLEY Individual ADP OF THE SNF
SOLITO, LEO Individual ADP OF THE SNF
THOMPSON, DONALD Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
THOMPSON, BENJAMIN Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
THOMPSON, JOSHUA Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

Write a review

No family reviews yet for Retreat At The Stratford, The. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Retreat At The Stratford, The

What is the ElderGrade for Retreat At The Stratford, The? +

Retreat At The Stratford, The holds an ElderGrade of B (78 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Retreat At The Stratford, The? +

Residents receive an average of 6.50 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Retreat At The Stratford, The been cited for harming residents? +

No. None of the 12 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Retreat At The Stratford, The accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.