ElderGrade
B

79.5/100

Above average

Plaza Healthcare

1475 North Granite Reef Road, Scottsdale, AZ 85257

CMS 5/5 stars #30 of 77 in Maricopa County (480) 990-1904
Certified beds
179
Occupancy
77%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

15.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.44 total nurse hours per resident per day (national median 3.77)
  • 1.86 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.84 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.86 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.89 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 47.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 8, 2026 (3 months ago).

D May 8, 2026 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D May 8, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jan 24, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Jan 24, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jan 24, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Oct 31, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Oct 31, 2024 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BERLIN FAMILY INVESTMENT COMPANY, LLC Organization DIRECT OWNERSHIP INTEREST
CHERIE FENSTEN SURVIVOR'S TRUST Organization DIRECT OWNERSHIP INTEREST
CL PARTNERSHIP Organization DIRECT OWNERSHIP INTEREST
D&S JONAS FAMILY TRUST Organization DIRECT OWNERSHIP INTEREST
DR. DAVID J ELBAUM & SHERRY F ELBAUM LIVING TRUST Organization DIRECT OWNERSHIP INTEREST
E. MICHAEL & TINA J. LOBODA FAMILY TRUST Organization DIRECT OWNERSHIP INTEREST
FENIGSTEIN FAMILY 2003 PARTNERSHIP Organization DIRECT OWNERSHIP INTEREST
FENIGSTEIN FAMILY TRUST Organization DIRECT OWNERSHIP INTEREST
HOLLINGSWORTH FAMILY TRUST Organization DIRECT OWNERSHIP INTEREST
JEFFREY & CAREN GOLDENBERG TRUST Organization DIRECT OWNERSHIP INTEREST
JEFFREY GOLDENBERG GST Organization DIRECT OWNERSHIP INTEREST
JR PARTNERS A CALIFORNIA GENERAL PARTNERSHIP Organization DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Plaza Healthcare

What is the ElderGrade for Plaza Healthcare? +

Plaza Healthcare holds an ElderGrade of B (79.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Plaza Healthcare? +

Residents receive an average of 5.84 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Plaza Healthcare been cited for harming residents? +

No. None of the 7 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Plaza Healthcare accept Medicaid? +

Yes, Plaza Healthcare is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.