ElderGrade
F

32.5/100

Poor

Pine Acres Rehabilitation And Care Center

1501 Office Park Road, West Des Moines, IA 50265

#27 of 30 in Polk County (515) 223-1223
Certified beds
140
Occupancy
60%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 9 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $353,109 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 0/30 Staffing 20/30 Stability 5/15 Outcomes 7.5/15 Enforcement 0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 70 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.03 total nurse hours per resident per day (national median 3.77)
  • 0.59 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 57% of nursing staff left in the last year

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • No quality-measure rating published — scored neutral

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $353,109 in federal fines across 3 action(s)
  • -0 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.84 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.59 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.59 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 56.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 85 citations

Last standard health inspection: January 8, 2026 (7 months ago).

E Jan 8, 2026 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Jan 8, 2026 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E Jan 8, 2026 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Jan 8, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Jan 8, 2026 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jan 8, 2026 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jan 8, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Jan 8, 2026 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
GUTMAN, LEIBEL Individual DIRECT OWNERSHIP INTEREST
IKE, AKIKO Individual DIRECT OWNERSHIP INTEREST
KAPLAN, YISROEL Individual DIRECT OWNERSHIP INTEREST
KOHN, BRIAN Individual DIRECT OWNERSHIP INTEREST
ROSENBLATT, MOSHE Individual DIRECT OWNERSHIP INTEREST
ASCHENDORF, JONATHAN Individual MANAGING CONTROL - GOVERNING BODY
ASCHENDORF, JONATHAN Individual OPERATIONAL/MANAGERIAL CONTROL
BISHOP, ANDREW Individual OPERATIONAL/MANAGERIAL CONTROL
BLACKBURN, NATASHA Individual OPERATIONAL/MANAGERIAL CONTROL
KAPLAN, YISROEL Individual OPERATIONAL/MANAGERIAL CONTROL
ASCHENDORF, JONATHAN Individual ADP OF THE SNF
BISHOP, ANDREW Individual ADP OF THE SNF

What families say

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Common questions about Pine Acres Rehabilitation And Care Center

What is the ElderGrade for Pine Acres Rehabilitation And Care Center? +

Pine Acres Rehabilitation And Care Center holds an ElderGrade of F (32.5 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pine Acres Rehabilitation And Care Center? +

Residents receive an average of 3.84 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pine Acres Rehabilitation And Care Center been cited for harming residents? +

Yes. 9 of the 85 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pine Acres Rehabilitation And Care Center accept Medicaid? +

Yes, Pine Acres Rehabilitation And Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.