70/100
Above average
7951 E P True Parkway, West Des Moines, IA 50266
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
2 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Nursing staff turnover of 97%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 29, 2025 (1 year ago).
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| CLARK, TRACY | Individual | CORPORATE OFFICER | — |
| DAO, KENNETH | Individual | CORPORATE OFFICER | — |
| FARBER, ROWAN | Individual | CORPORATE OFFICER | — |
| INTEGRO ASSET MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| INTEGRO HEALTHCARE HOLDINGS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| CLARK, TRACY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DAO, KENNETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| FARBER, ROWAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| FARBER, ROWAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| CLARK, TRACY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| DAO, KENNETH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| INTEGRO HEALTHCARE HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Arbor Springs Of West Des Moines L L C holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 5.38 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 2 of the 17 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.