ElderGrade
C

64/100

Average

Phoenix Mountain Post Acute

13232 North Tatum Blvd, Phoenix, AZ 85032

CMS 2/5 stars #58 of 77 in Maricopa County (602) 996-5200
Certified beds
130
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,018 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.42 total nurse hours per resident per day (national median 3.77)
  • 0.55 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 68% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,018 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.26 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.55 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.00 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 68.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: November 19, 2025 (9 months ago).

E Nov 19, 2025 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

E Nov 19, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Nov 19, 2025 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

D Nov 19, 2025 F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

D Nov 19, 2025 F0770

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

No actual harm, potential for more than minimal harm

E Jul 11, 2025 F0908 From a complaint

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

D Jul 11, 2025 F0557 From a complaint

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

D Jun 17, 2025 F0726 From a complaint

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of THE ENSIGN GROUP, which operates 346 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BURNAM, SOON Individual MANAGING CONTROL - GOVERNING BODY
HAERTER, CHARLTON Individual MANAGING CONTROL - GOVERNING BODY
WAGNER, CLAYTON Individual MANAGING CONTROL - GOVERNING BODY
BURNAM, SOON Individual CORPORATE OFFICER
KEETCH, CHAD Individual CORPORATE OFFICER
PETERSON, FORREST Individual CORPORATE OFFICER
HAERTER, CHARLTON Individual OPERATIONAL/MANAGERIAL CONTROL
WAGNER, CLAYTON Individual OPERATIONAL/MANAGERIAL CONTROL
PORT, BARRY Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
ENSIGN SERVICES INC Organization ADP OF THE SNF
STANDARD BEARER HEALTHCARE OP, LP Organization ADP OF THE SNF
SUMMIT TRAIL HEALTH HOLDINGS LLC Organization ADP OF THE SNF

What families say

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Common questions about Phoenix Mountain Post Acute

What is the ElderGrade for Phoenix Mountain Post Acute? +

Phoenix Mountain Post Acute holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Phoenix Mountain Post Acute? +

Residents receive an average of 3.26 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Phoenix Mountain Post Acute been cited for harming residents? +

Yes. 1 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Phoenix Mountain Post Acute accept Medicaid? +

Yes, Phoenix Mountain Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.