ElderGrade
A

87/100

Excellent

Christian Care Nursing Center

11812 North 19Th Ave, Phoenix, AZ 85029

CMS 4/5 stars #9 of 77 in Maricopa County (602) 443-5405
Certified beds
20
Occupancy
39%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

27.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 7.97 total nurse hours per resident per day (national median 3.77)
  • 2.31 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 8.40 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 2.31 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 7.09 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 9 citations

Last standard health inspection: August 27, 2025 (11 months ago).

F Aug 27, 2025 F0851

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

No actual harm, potential for more than minimal harm

D Aug 27, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Aug 27, 2025 F0848

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

No actual harm, potential for more than minimal harm

D Aug 27, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jul 21, 2023 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Jul 21, 2023 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Jul 21, 2023 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jul 21, 2023 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
MEYER, JENNA Individual W-2 MANAGING EMPLOYEE
BLUMENTHAL, ROGER Individual CORPORATE DIRECTOR
CARR, BARBARA Individual CORPORATE DIRECTOR
DAILY, LARRY Individual CORPORATE DIRECTOR
GUERIN, CHRISTINE Individual CORPORATE DIRECTOR
MCKINDLES, JOHN Individual CORPORATE DIRECTOR
METZGER, MARILYN Individual CORPORATE DIRECTOR
MIHALEK, JAY Individual CORPORATE DIRECTOR
SUNG, FRANK Individual CORPORATE DIRECTOR
FRENCH, OSCAR Individual CORPORATE OFFICER
HIEB, ALAN Individual CORPORATE OFFICER
CHRISTIAN CARE MANAGMENT INC Organization OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Christian Care Nursing Center

What is the ElderGrade for Christian Care Nursing Center? +

Christian Care Nursing Center holds an ElderGrade of A (87 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Christian Care Nursing Center? +

Residents receive an average of 8.40 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Christian Care Nursing Center been cited for harming residents? +

No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Christian Care Nursing Center accept Medicaid? +

Yes, Christian Care Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.