ElderGrade
B

70/100

Above average

Pavilion Of Ottawa

704 East Glover Street, Ottawa, IL 61350

CMS 4/5 stars #2 of 9 in La Salle County (815) 434-7144
Certified beds
135
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.79 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 32% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.57 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.19 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 31.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 17 citations

Last standard health inspection: August 28, 2025 (11 months ago).

D Feb 20, 2026 F0585 From a complaint

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

F Aug 28, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Aug 28, 2025 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Aug 28, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Aug 28, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Aug 28, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Aug 28, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Aug 28, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PAVILION HEALTHCARE, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
EMST LLC Organization DIRECT OWNERSHIP INTEREST
JONATHAN H AARON REVOCABLE TRUST Organization DIRECT OWNERSHIP INTEREST
GOLDSTEIN, SHIMON Individual DIRECT OWNERSHIP INTEREST
GRAF, MARCELLA Individual DIRECT OWNERSHIP INTEREST
GROSS, SHOSHANA Individual DIRECT OWNERSHIP INTEREST
KROLL, GABRIEL Individual DIRECT OWNERSHIP INTEREST
PROCTOR, KATHERINE Individual DIRECT OWNERSHIP INTEREST
RIPSTEIN, KENNETH Individual DIRECT OWNERSHIP INTEREST
AARON, JONATHAN Individual MANAGING CONTROL - GOVERNING BODY
AARON, JONATHAN Individual OPERATIONAL/MANAGERIAL CONTROL
GRAF, MARCELLA Individual OPERATIONAL/MANAGERIAL CONTROL
ROBIN, JASON Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Pavilion Of Ottawa

What is the ElderGrade for Pavilion Of Ottawa? +

Pavilion Of Ottawa holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pavilion Of Ottawa? +

Residents receive an average of 3.57 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pavilion Of Ottawa been cited for harming residents? +

Yes. 1 of the 17 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pavilion Of Ottawa accept Medicaid? +

Yes, Pavilion Of Ottawa is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.