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A

97/100

Excellent

Paul Oliver Memorial Hospital Ltcu

224 Park Avenue, Frankfort, MI 49635

CMS 5/5 stars #1 of 2 in Benzie County (231) 352-2200
Certified beds
35
Occupancy
80%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Paul Oliver Memorial Hospital Ltcu

Paul Oliver Memorial Hospital Ltcu runs 35 certified beds in Frankfort under corporate for-profit ownership, and the staffing numbers stand out: 5.86 nurse hours per resident day, roughly half again the national average of 3.86. Turnover sits at 22.5%, well under the 45.8% national figure, though weekend coverage dips about 9% below its own weekday level. Federal ratings put inspections at 4 of 5 stars and both quality measures and staffing at 5 of 5. The current record shows 21 deficiencies, including one at the harm or jeopardy level and one abuse-related, with the most recent inspection dated March 20, 2025.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing29/30Stability15/15Outcomes15/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →6.04 total nurse hours per resident per day (national median 3.77)
  • →1.74 RN hours per resident per day
  • →Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →23% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record
  • →-2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.86 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.74 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours5.35 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover22.50%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 6, 2026 (5 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Paul Oliver Memorial Hospital Ltcu

What is the ElderGrade for Paul Oliver Memorial Hospital Ltcu? +

Paul Oliver Memorial Hospital Ltcu holds an ElderGrade of A (97 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Paul Oliver Memorial Hospital Ltcu? +

Residents receive an average of 5.86 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Paul Oliver Memorial Hospital Ltcu been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Paul Oliver Memorial Hospital Ltcu accept Medicaid? +

Yes, Paul Oliver Memorial Hospital Ltcu is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.