ElderGrade
B

78.6/100

Above average

Parkway Hills Nursing & Rehabilitation

7760 Parkway Drive, La Mesa, CA 91942

CMS 3/5 stars #39 of 81 in San Diego County (619) 469-0124
Certified beds
60
Occupancy
92%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

23.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -6.4 for 35 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.21 total nurse hours per resident per day (national median 3.77)
  • 0.36 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 35% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.98 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.36 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.63 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 34.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 51 citations

Last standard health inspection: September 24, 2025 (10 months ago).

D Apr 27, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Apr 9, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

F Sep 24, 2025 F0801

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

No actual harm, potential for more than minimal harm

E Sep 24, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

E Sep 24, 2025 F0806

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

E Sep 24, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Sep 24, 2025 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D Sep 24, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MADISON CREEK PARTNERS, which operates 13 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
CHRISTENSEN, COVEY Individual CORPORATE OFFICER
CLEGG, MICHAEL Individual CORPORATE OFFICER
MADISON CREEK PARTNERS LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ALAMAR, ALI Individual OPERATIONAL/MANAGERIAL CONTROL
CHRISTENSEN, COVEY Individual OPERATIONAL/MANAGERIAL CONTROL
CLEGG, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
HOPKINS, AMBER Individual OPERATIONAL/MANAGERIAL CONTROL
MURRAY, BRITTANY Individual OPERATIONAL/MANAGERIAL CONTROL
MADISON CREEK PARTNERS LLC Organization ADP OF THE SNF
ALAMAR, ALI Individual ADP OF THE SNF
CHRISTENSEN, COVEY Individual ADP OF THE SNF
CLEGG, MICHAEL Individual ADP OF THE SNF

What families say

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Common questions about Parkway Hills Nursing & Rehabilitation

What is the ElderGrade for Parkway Hills Nursing & Rehabilitation? +

Parkway Hills Nursing & Rehabilitation holds an ElderGrade of B (78.6 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Parkway Hills Nursing & Rehabilitation? +

Residents receive an average of 3.98 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Parkway Hills Nursing & Rehabilitation been cited for harming residents? +

No. None of the 51 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Parkway Hills Nursing & Rehabilitation accept Medicaid? +

Yes, Parkway Hills Nursing & Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.