33/100
Poor
1950 32Nd Street Se, Grand Rapids, MI 49508
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Special Focus Facility
CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.
12 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$136,785 in federal fines
CMS has fined this facility across 2 penalty action(s).
Nursing staff turnover of 65%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 8, 2025 (1 year ago).
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Actual harm to a resident
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Immediate jeopardy to resident health or safety
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Part of OPTALIS HEALTH & REHABILITATION, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| PATEL, RAJAN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| PATEL, RAJAN | Individual | CORPORATE DIRECTOR | — |
| OPTUM MANAGEMENT SOLUTIONS. INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BILBAO, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LYON, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| SLENDEBROEK, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| OPTALIS GRAND RAPIDS PROPCO LLC | Organization | ADP OF THE SNF | — |
| OPTUM MANAGEMENT SOLUTIONS. INC | Organization | ADP OF THE SNF | — |
| PAAR 108 LLC | Organization | ADP OF THE SNF | — |
| PAAR 108-GR LLC | Organization | ADP OF THE SNF | — |
| PINAL R PATEL 2017 IRRV TR UAD 6-14-17 | Organization | ADP OF THE SNF | — |
| PINAL R PATEL REVOCABLE TRUST | Organization | ADP OF THE SNF | — |
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Optalis Health And Rehabilitation Of Grand Rapids holds an ElderGrade of F (33 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.39 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 12 of the 101 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Optalis Health And Rehabilitation Of Grand Rapids is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.