ElderGrade
D

54/100

Below average

North Long Beach Post Acute

260 E Market St, Long Beach, CA 90805

CMS 1/5 stars #241 of 369 in Los Angeles County (562) 428-4681
Certified beds
120
Occupancy
61%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $69,421 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 4 actual-harm citation(s) in the last 3 years
  • -10 for 69 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.07 total nurse hours per resident per day (national median 3.77)
  • 0.4 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 51% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $69,421 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.93 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.40 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.67 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 51.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 86 citations

Last standard health inspection: June 26, 2025 (1 year ago).

D Apr 29, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

G Feb 25, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Sep 10, 2025 F0552 From a complaint

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Sep 10, 2025 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

E Jul 11, 2025 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

E Jul 11, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Jul 11, 2025 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of WINDSOR, which operates 23 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ROBIN, AARON Individual CORPORATE OFFICER
TRESS, AVROHOM Individual CORPORATE OFFICER
NEWGEN ADMINISTRATIVE SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CHIN, KRISTOFFER Individual OPERATIONAL/MANAGERIAL CONTROL
LOPEZ, CHRISTINA Individual OPERATIONAL/MANAGERIAL CONTROL
SHAW, PAMELA Individual OPERATIONAL/MANAGERIAL CONTROL
NEWGEN ADMINISTRATIVE SERVICES, LLC Organization ADP OF THE SNF
CHIN, KRISTOFFER Individual ADP OF THE SNF
LOPEZ, CHRISTINA Individual ADP OF THE SNF
SHAW, PAMELA Individual ADP OF THE SNF
9560 PICO LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ANTELOPE HOLDINGS I, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about North Long Beach Post Acute

What is the ElderGrade for North Long Beach Post Acute? +

North Long Beach Post Acute holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at North Long Beach Post Acute? +

Residents receive an average of 3.93 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has North Long Beach Post Acute been cited for harming residents? +

Yes. 4 of the 86 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does North Long Beach Post Acute accept Medicaid? +

Yes, North Long Beach Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.