76/100
Above average
651 Howison Circle, Menomonie, WI 54751
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: March 19, 2026 (5 months ago).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Actual harm to a resident
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| MCCULLOUGH, KELLY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| MEYER, CARMEN | Individual | CORPORATE DIRECTOR | — |
| COUNTY OF DUNN | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| DUNBAR, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MEYER, CARMEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PHILLIPS, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| COUNTY OF DUNN | Organization | ADP OF THE SNF | — |
| DUNBAR, DANIEL | Individual | ADP OF THE SNF | — |
| MEYER, CARMEN | Individual | ADP OF THE SNF | — |
| PHILLIPS, MICHAEL | Individual | ADP OF THE SNF | — |
| COUNTY OF DUNN | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Neighbors - West Neighborhood (The) holds an ElderGrade of B (76 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.20 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 13 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Neighbors - West Neighborhood (The) is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.