80/100
Above average
Neighbors - West Neighborhood (The)
651 Howison Circle, Menomonie, WI 54751
- Certified beds
- 46
- Occupancy
- 96%
- Ownership
- Government
- Accepts
- Medicare + Medicaid
Our read on Neighbors - West Neighborhood (The)
The county runs this 46-bed home in Menomonie, and the inspection record is genuinely strong, five stars, with the most recent survey done in March 2026. Staffing is where it separates itself too: 4.20 nurse hours per resident day, roughly 9% above the national average, with weekends dipping only about 7% below weekdays. The caveats are real, though. Thirteen deficiencies sit on the current record, including one at the harm or jeopardy level and four tied to abuse. Quality measures score just 2 out of 5, and turnover runs 47.5% against a national 45.8%, slightly worse than average, meaning the good staffing numbers take constant work to sustain. So: well-inspected, well-staffed on paper, with a small cluster of serious findings and clinical quality scores that don't match the rest of the picture.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
26/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.87 total nurse hours per resident per day (national median 3.77)
- →1.17 RN hours per resident per day
- →Weekend staffing drops 7% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →48% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: March 19, 2026 (7 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Neighbors - West Neighborhood (The)
What is the ElderGrade for Neighbors - West Neighborhood (The)? +
Neighbors - West Neighborhood (The) holds an ElderGrade of B (80 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Neighbors - West Neighborhood (The)? +
Residents receive an average of 4.20 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Neighbors - West Neighborhood (The) been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Neighbors - West Neighborhood (The) accept Medicaid? +
Yes, Neighbors - West Neighborhood (The) is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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