85/100
Excellent
658 Howison Circle, Menomonie, WI 54751
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 7, 2026 (7 months ago).
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| MCCULLOUGH, KELLY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| COUNTY OF DUNN | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| DUNBAR, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MEYER, CARMEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PHILLIPS, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| COUNTY OF DUNN | Organization | ADP OF THE SNF | — |
| DUNBAR, DANIEL | Individual | ADP OF THE SNF | — |
| MEYER, CARMEN | Individual | ADP OF THE SNF | — |
| PHILLIPS, MICHAEL | Individual | ADP OF THE SNF | — |
| COUNTY OF DUNN | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Neighbors - East Neighborhood (The) holds an ElderGrade of A (85 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 13 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Neighbors - East Neighborhood (The) is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.