89/100
Excellent
Neighbors - East Neighborhood (The)
658 Howison Circle, Menomonie, WI 54751
- Certified beds
- 46
- Occupancy
- 97%
- Ownership
- Government
- Accepts
- Medicare + Medicaid
Our read on Neighbors - East Neighborhood (The)
The county runs this 46-bed home in Menomonie, and the nursing hours are genuinely better than most, 4.09 per resident day against a national average of 3.86. Weekends dip only slightly below weekdays, so coverage stays fairly even. What pulls it down is staff retention: 50.8% turnover, higher than the 45.8% national figure, meaning roughly half the nursing staff leaves each year. On the current record there are 13 deficiencies, including one at the harm level and two tied to abuse. The most recent inspection was January 2026, so the picture is current. Strong daily staffing and a five-star quality measure score sit alongside real problems in how residents are protected and how well workers stay.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
25/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.94 total nurse hours per resident per day (national median 3.77)
- →0.69 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →51% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: January 7, 2026 (9 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Neighbors - East Neighborhood (The)
What is the ElderGrade for Neighbors - East Neighborhood (The)? +
Neighbors - East Neighborhood (The) holds an ElderGrade of A (89 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Neighbors - East Neighborhood (The)? +
Residents receive an average of 4.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Neighbors - East Neighborhood (The) been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Neighbors - East Neighborhood (The) accept Medicaid? +
Yes, Neighbors - East Neighborhood (The) is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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