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A

86/100

Excellent

Neighbors - Central Neighborhood (The)

2901 Forbes Ave, Menomonie, WI 54751

CMS 4/5 stars #3 of 4 in Dunn County (715) 232-2661
Certified beds
45
Occupancy
68%
Ownership
Government
Accepts
Medicare + Medicaid

Our read on Neighbors - Central Neighborhood (The)

The county runs this 45-bed home in Menomonie, and the numbers show a place that is well staffed but not without some quality concerns. Nurse staffing sits at 4.30 hours per resident day, roughly 11% above the national average, with a 5/5 staffing rating and annual turnover of 29.7%, noticeably lower than the 45.8% national figure. Weekend coverage dips about 10% below weekday levels, which is common but worth asking about. The health inspection rating is 3/5, with six deficiencies on record, none at the harm level and none abuse-related. Its quality measure score of 2/5 pulls the overall picture down, meaning clinical outcomes don't match the strong staffing.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing26/30Stability15/15Outcomes5/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.91 total nurse hours per resident per day (national median 3.77)
  • →1.1 RN hours per resident per day
  • →Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →30% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.30 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.10 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.88 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover29.70%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: June 19, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Neighbors - Central Neighborhood (The)

What is the ElderGrade for Neighbors - Central Neighborhood (The)? +

Neighbors - Central Neighborhood (The) holds an ElderGrade of A (86 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Neighbors - Central Neighborhood (The)? +

Residents receive an average of 4.30 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Neighbors - Central Neighborhood (The) been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Neighbors - Central Neighborhood (The) accept Medicaid? +

Yes, Neighbors - Central Neighborhood (The) is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.