ElderGrade
F

25.5/100

Poor

Mountain Laurel Rehabilitation And Nursing

514 North Main Street, Rural Retreat, VA 24368

CMS 1/5 stars #2 of 3 in Wythe County (276) 686-7000
Certified beds
120
Occupancy
85%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 8 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $204,839 in federal fines

    CMS has fined this facility across 10 penalty action(s).

  • Nursing staff turnover of 63%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 5 actual-harm citation(s) in the last 3 years
  • -10 for 63 total citations against a national median of 17

Staffing

11.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.32 total nurse hours per resident per day (national median 3.77)
  • 0.43 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 63% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $204,839 in federal fines across 10 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.14 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.43 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.60 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 62.60%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 87 citations

Last standard health inspection: April 8, 2025 (1 year ago).

J Apr 8, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Apr 8, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy to resident health or safety

J Apr 8, 2025 F0742 From a complaint

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Immediate jeopardy to resident health or safety

G Apr 8, 2025 F0675 From a complaint

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

Actual harm to a resident

G Apr 8, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Actual harm to a resident

G Apr 8, 2025 F0776

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Actual harm to a resident

G Apr 8, 2025 F0777 From a complaint

Administration Deficiencies

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Actual harm to a resident

E Apr 8, 2025 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of EASTERN HEALTHCARE GROUP, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
APEX GLOBAL SOLUTIONS LLC Organization INDIRECT OWNERSHIP INTEREST
YDI EASTERN HOLDCO LLC Organization INDIRECT OWNERSHIP INTEREST
YDI IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
GITTLESON, LAYLA Individual INDIRECT OWNERSHIP INTEREST
CAPITAL FUNDING GROUP Organization 5% OR GREATER MORTGAGE INTEREST
GITTLESON, YEHUDA Individual MANAGING CONTROL - GOVERNING BODY
SHAPIRO, AKIVA Individual CORPORATE OFFICER
CAPITAL FUNDING GROUP Organization OPERATIONAL/MANAGERIAL CONTROL
VA SNF MASTER CONSULTING LLC Organization OPERATIONAL/MANAGERIAL CONTROL
VA SNF OPERATIONS HOLDINGS 3 LLC Organization OPERATIONAL/MANAGERIAL CONTROL
YDI EASTERN HOLDCO LLC Organization OPERATIONAL/MANAGERIAL CONTROL
GITTLESON, YEHUDA Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Mountain Laurel Rehabilitation And Nursing

What is the ElderGrade for Mountain Laurel Rehabilitation And Nursing? +

Mountain Laurel Rehabilitation And Nursing holds an ElderGrade of F (25.5 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mountain Laurel Rehabilitation And Nursing? +

Residents receive an average of 3.14 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mountain Laurel Rehabilitation And Nursing been cited for harming residents? +

Yes. 8 of the 87 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Mountain Laurel Rehabilitation And Nursing accept Medicaid? +

Yes, Mountain Laurel Rehabilitation And Nursing is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.