64/100
Average
163 Quinnipiac Avenue, North Haven, CT 06473
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
3 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$10,033 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: October 24, 2024 (1 year ago).
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Actual harm to a resident
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
No actual harm, potential for more than minimal harm
Part of NATIONAL HEALTH CARE ASSOCIATES, which operates 43 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| OSTREICHER, MARC | Individual | CORPORATE OFFICER | — |
| NATIONAL HEALTH CARE ASSOCIATES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| GILMARTIN, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BAKER TILLY ADVISORY GROUP, LP | Organization | ADP OF THE SNF | — |
| DAVID OSTREICHER FAMILY TRUST | Organization | ADP OF THE SNF | — |
| ILANA OSTREICHER FAMILY TRUST | Organization | ADP OF THE SNF | — |
| MARC EPHRAM OSTREICHER FAMILY TRUST | Organization | ADP OF THE SNF | — |
| MICHELLE OSTREICHER FAMILY TRUST | Organization | ADP OF THE SNF | — |
| NATIONAL HEALTH CARE ASSOCIATES INC | Organization | ADP OF THE SNF | — |
| PREFERRED THERAPY SOLUTIONS LLC | Organization | ADP OF THE SNF | — |
| PROCARE LTC HOLDING LLC | Organization | ADP OF THE SNF | — |
| SHAYNA STEG FAMILY TRUST | Organization | ADP OF THE SNF | — |
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Montowese Center For Health & Rehabilitation holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.83 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 3 of the 77 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Montowese Center For Health & Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.