ElderGrade
C

62.2/100

Average

Monterey Care Center

3929 Hoover Road, Grove City, OH 43123

CMS 2/5 stars #32 of 57 in Franklin County (614) 875-7700
Certified beds
148
Occupancy
71%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 24.2/30 Staffing 8/30 Stability 5/15 Outcomes 15/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

24.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.03 total nurse hours per resident per day (national median 3.77)
  • 0.48 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 56% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.49 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.48 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.11 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 55.60%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 32 citations

Last standard health inspection: November 24, 2024 (1 year ago).

D Jul 9, 2025 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

G Jun 10, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

F Apr 1, 2025 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Nov 24, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Nov 24, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Nov 24, 2024 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Nov 24, 2024 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

D Nov 24, 2024 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of OPTALIS HEALTH & REHABILITATION, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SIENA LENDING GROUP LLC Organization 5% OR GREATER SECURITY INTEREST
PATEL, RAJAN Individual MANAGING CONTROL - GOVERNING BODY
OPTUM MANAGEMENT SOLUTIONS. INC Organization OPERATIONAL/MANAGERIAL CONTROL
LINK, MARSHA Individual OPERATIONAL/MANAGERIAL CONTROL
PATEL, RAJAN Individual OPERATIONAL/MANAGERIAL CONTROL
RATNARAJAH, GOKULAN Individual OPERATIONAL/MANAGERIAL CONTROL
SHARON, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
SIZEMORE, ASHLEE Individual OPERATIONAL/MANAGERIAL CONTROL
DUNN, CHARLES Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
SHAH, HEMANT Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
CLIFTONLARSONALLEN LLP Organization ADP OF THE SNF
OPTUM MANAGEMENT SOLUTIONS. INC Organization ADP OF THE SNF

What families say

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Common questions about Monterey Care Center

What is the ElderGrade for Monterey Care Center? +

Monterey Care Center holds an ElderGrade of C (62.2 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Monterey Care Center? +

Residents receive an average of 3.49 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Monterey Care Center been cited for harming residents? +

Yes. 1 of the 32 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Monterey Care Center accept Medicaid? +

Yes, Monterey Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.