ElderGrade
D

42.5/100

Below average

Mission Point Nursing & Physical Rehabilitation Ce

1095 Medical Park Dr, Grand Rapids, MI 49506

CMS 2/5 stars #24 of 27 in Kent County (616) 949-7220
Certified beds
58
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $48,868 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -7.8 for 39 total citations against a national median of 17

Staffing

22.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.88 total nurse hours per resident per day (national median 3.77)
  • 0.74 RN hours per resident per day
  • Weekend staffing drops 18% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 57% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $48,868 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.20 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.74 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.45 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 57.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 50 citations

Last standard health inspection: June 25, 2025 (1 year ago).

E Jun 25, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Oct 17, 2024 F0602 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

No actual harm, potential for more than minimal harm

D Oct 17, 2024 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

J Jul 17, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

J Jul 17, 2024 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Immediate jeopardy to resident health or safety

G Jul 17, 2024 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Actual harm to a resident

G Jul 17, 2024 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

Who owns this home

Full record

Part of MISSION POINT HEALTHCARE SERVICES, which operates 21 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BILBAO, ANDREW Individual W-2 MANAGING EMPLOYEE
BRADY, DENISE Individual W-2 MANAGING EMPLOYEE
MISSION POINT MANAGEMENT SERVICES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
MALI, HARI Individual OPERATIONAL/MANAGERIAL CONTROL
MISSION POINT GRAND RAPIDS HOLDINGS LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Mission Point Nursing & Physical Rehabilitation Ce

What is the ElderGrade for Mission Point Nursing & Physical Rehabilitation Ce? +

Mission Point Nursing & Physical Rehabilitation Ce holds an ElderGrade of D (42.5 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mission Point Nursing & Physical Rehabilitation Ce? +

Residents receive an average of 4.20 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mission Point Nursing & Physical Rehabilitation Ce been cited for harming residents? +

Yes. 4 of the 50 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Mission Point Nursing & Physical Rehabilitation Ce accept Medicaid? +

Yes, Mission Point Nursing & Physical Rehabilitation Ce is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.