ElderGrade
F

32/100

Poor

Mission At Alpine Rehabilitation Center

25 East Alpine Drive, Pleasant Grove, UT 84062

CMS 2/5 stars #13 of 13 in Utah County (801) 785-3568
Certified beds
52
Occupancy
72%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 8 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $125,737 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 65%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 5 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -7.1 for 37 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.57 total nurse hours per resident per day (national median 3.77)
  • 0.57 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 65% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $125,737 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.13 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.57 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.77 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 65.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 44 citations

Last standard health inspection: August 20, 2025 (1 year ago).

K Aug 20, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

K Aug 20, 2025 F0607 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Immediate jeopardy to resident health or safety

K Aug 20, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Immediate jeopardy to resident health or safety

K Aug 20, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Immediate jeopardy to resident health or safety

K Aug 20, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

H Aug 20, 2025 F0835

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Actual harm to a resident

H Aug 20, 2025 F0867

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Actual harm to a resident

F Aug 20, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MISSION HEALTH SERVICES, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BARTHOLOMEW, BRENDA Individual CORPORATE OFFICER
MURRAY, BRIAN Individual CORPORATE OFFICER
MISSION HEALTH SERVICES Organization OPERATIONAL/MANAGERIAL CONTROL
ELLIS, ASHLEY Individual OPERATIONAL/MANAGERIAL CONTROL
KEELE, EDDIE Individual OPERATIONAL/MANAGERIAL CONTROL
TAYLOR, JACOB Individual OPERATIONAL/MANAGERIAL CONTROL
WOOTTON, ZACHARY Individual OPERATIONAL/MANAGERIAL CONTROL
WORKMAN, DAVID Individual OPERATIONAL/MANAGERIAL CONTROL
ZIMBELMAN, MICHELLE Individual OPERATIONAL/MANAGERIAL CONTROL
MISSION HEALTH SERVICES Organization ADP OF THE SNF
ELLIS, ASHLEY Individual ADP OF THE SNF
TAYLOR, JACOB Individual ADP OF THE SNF

What families say

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Common questions about Mission At Alpine Rehabilitation Center

What is the ElderGrade for Mission At Alpine Rehabilitation Center? +

Mission At Alpine Rehabilitation Center holds an ElderGrade of F (32 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mission At Alpine Rehabilitation Center? +

Residents receive an average of 3.13 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mission At Alpine Rehabilitation Center been cited for harming residents? +

Yes. 8 of the 44 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Mission At Alpine Rehabilitation Center accept Medicaid? +

Yes, Mission At Alpine Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.