ElderGrade
D

48/100

Below average

Marlora Post Acute Rehab Hosp

3801 E Anaheim St, Long Beach, CA 90804

CMS 1/5 stars #288 of 369 in Los Angeles County (562) 494-3311
Certified beds
99
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $53,643 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -10 for 63 total citations against a national median of 17

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.55 total nurse hours per resident per day (national median 3.77)
  • 0.73 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 52% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $53,643 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.80 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.73 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.17 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 52.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 63 citations

Last standard health inspection: March 12, 2026 (5 months ago).

E Mar 12, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0698

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0745

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

E Mar 12, 2026 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ABRAHAM BAK & MENACHEM GASTWIRTH, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ABE AND RACHEL BAK FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
BAK, RACHEL Individual INDIRECT OWNERSHIP INTEREST
BAK, ABRAHAM Individual CORPORATE OFFICER
MOAS, AARON Individual CORPORATE OFFICER
BAK, ABRAHAM Individual OPERATIONAL/MANAGERIAL CONTROL
CRETZ, DERECK Individual OPERATIONAL/MANAGERIAL CONTROL
GASTWIRTH, MENACHEM Individual OPERATIONAL/MANAGERIAL CONTROL
HSU, LINDA Individual OPERATIONAL/MANAGERIAL CONTROL
BAK, ABRAHAM Individual TRUSTEE OF THE SNF
HAUSER, MARILYN Individual TRUSTEE OF THE SNF
MARILYN A HAUSER IRREVOCABLE TRUST DTD 9/28/93 Organization ADP OF THE SNF
CRETZ, DERECK Individual ADP OF THE SNF

What families say

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Common questions about Marlora Post Acute Rehab Hosp

What is the ElderGrade for Marlora Post Acute Rehab Hosp? +

Marlora Post Acute Rehab Hosp holds an ElderGrade of D (48 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Marlora Post Acute Rehab Hosp? +

Residents receive an average of 4.80 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Marlora Post Acute Rehab Hosp been cited for harming residents? +

Yes. 2 of the 63 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Marlora Post Acute Rehab Hosp accept Medicaid? +

Yes, Marlora Post Acute Rehab Hosp is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.