ElderGrade
D

41.5/100

Below average

Laurels Of West Columbus, The

441 Norton Road, Columbus, OH 43228

CMS 1/5 stars #46 of 57 in Franklin County (614) 812-1200
Certified beds
97
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $26,685 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

11.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8.5 for 41 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.25 total nurse hours per resident per day (national median 3.77)
  • 0.47 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 61% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $26,685 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.66 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.47 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.26 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 60.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 51 citations

Last standard health inspection: June 9, 2025 (1 year ago).

D Apr 13, 2026 F0693 From a complaint

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D Apr 13, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Oct 16, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Oct 16, 2025 F0628 From a complaint

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Oct 16, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Oct 16, 2025 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

J Sep 8, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

D Sep 8, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CIENA HEALTHCARE/LAUREL HEALTH CARE, which operates 82 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
KHAN, ANIS Individual MANAGING CONTROL - GOVERNING BODY
QAZI, MOHAMMAD Individual MANAGING CONTROL - GOVERNING BODY
LAUREL HEALTH CARE COMPANY Organization OPERATIONAL/MANAGERIAL CONTROL
JOHNSTON, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
KHAN, ANIS Individual OPERATIONAL/MANAGERIAL CONTROL
QAZI, MOHAMMAD Individual OPERATIONAL/MANAGERIAL CONTROL
WILLIAMS, ELIJAH Individual OPERATIONAL/MANAGERIAL CONTROL
WILLIAMS, ELIJAH Individual TRUSTEE OF THE SNF
LAUREL HEALTH CARE COMPANY Organization ADP OF THE SNF
JOHNSTON, JAMES Individual ADP OF THE SNF
KHAN, ANIS Individual ADP OF THE SNF
STOBB, DAVID Individual ADP OF THE SNF

What families say

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Common questions about Laurels Of West Columbus, The

What is the ElderGrade for Laurels Of West Columbus, The? +

Laurels Of West Columbus, The holds an ElderGrade of D (41.5 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Laurels Of West Columbus, The? +

Residents receive an average of 3.66 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Laurels Of West Columbus, The been cited for harming residents? +

Yes. 2 of the 51 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Laurels Of West Columbus, The accept Medicaid? +

Yes, Laurels Of West Columbus, The is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.