ElderGrade
F

36.9/100

Poor

Lafon Nursing Facility Of The Holy Family

6900 Chef Menteur Hwy, New Orleans, LA 70126

CMS 1/5 stars #9 of 11 in Orleans County (504) 241-6285
Certified beds
155
Occupancy
51%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $156,653 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 66%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

14.4/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -5.6 for 33 total citations against a national median of 17

Staffing

16.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.37 total nurse hours per resident per day (national median 3.77)
  • 0.19 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 66% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $156,653 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.80 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.19 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.14 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 65.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 34 citations

Last standard health inspection: August 27, 2025 (11 months ago).

E Apr 23, 2026 F0583 From a complaint

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D Apr 23, 2026 F0693 From a complaint

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D Apr 23, 2026 F0759 From a complaint

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

D Apr 23, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Apr 23, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Apr 23, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Apr 23, 2026 F0947 From a complaint

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

No actual harm, potential for more than minimal harm

D Dec 22, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
MATTHEW, MICHELLE Individual OPERATIONAL/MANAGERIAL CONTROL
WATKINS, ANIEZE Individual OPERATIONAL/MANAGERIAL CONTROL
MATTHEW, MICHELLE Individual ADP OF THE SNF
MCLENDON, RONALD Individual ADP OF THE SNF
WATKINS, ANIEZE Individual ADP OF THE SNF
LAFON NURSING FACILITY OF THE HOLY FAMILY Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Lafon Nursing Facility Of The Holy Family

What is the ElderGrade for Lafon Nursing Facility Of The Holy Family? +

Lafon Nursing Facility Of The Holy Family holds an ElderGrade of F (36.9 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Lafon Nursing Facility Of The Holy Family? +

Residents receive an average of 3.80 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Lafon Nursing Facility Of The Holy Family been cited for harming residents? +

Yes. 1 of the 34 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Lafon Nursing Facility Of The Holy Family accept Medicaid? +

Yes, Lafon Nursing Facility Of The Holy Family is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.