ElderGrade
B

83/100

Above average

Kendal At Ithaca

2230 North Triphammer Road, Ithaca, NY 14850

CMS 4/5 stars #1 of 5 in Tompkins County (607) 266-5300
Certified beds
48
Occupancy
93%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.39 total nurse hours per resident per day (national median 3.77)
  • 1.41 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 54% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.77 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.41 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.20 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 54.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 9 citations

Last standard health inspection: December 19, 2024 (1 year ago).

D Dec 19, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0700

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Cor...

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0806

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

D May 5, 2023 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of KENDAL, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
FRETTO, MEGAN Individual CORPORATE DIRECTOR
HOLOCHAK, AUSTEN Individual CORPORATE DIRECTOR
MANTE, LAURIE Individual CORPORATE DIRECTOR
ACKERMAN, CHARLES Individual CORPORATE OFFICER
BRADLEY, RUTH Individual CORPORATE OFFICER
CRANE, WILLIAM Individual CORPORATE OFFICER
DESNOES, DAVINA Individual CORPORATE OFFICER
DUGO, PETER Individual CORPORATE OFFICER
EHREN, JUDITH Individual CORPORATE OFFICER
ERICKSON, MARY ANN Individual CORPORATE OFFICER
LAYTON, JEFFREY Individual CORPORATE OFFICER
MAREANE, JOE Individual CORPORATE OFFICER

What families say

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Common questions about Kendal At Ithaca

What is the ElderGrade for Kendal At Ithaca? +

Kendal At Ithaca holds an ElderGrade of B (83 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Kendal At Ithaca? +

Residents receive an average of 4.77 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Kendal At Ithaca been cited for harming residents? +

No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Kendal At Ithaca accept Medicaid? +

Yes, Kendal At Ithaca is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.