ElderGrade
D

40/100

Below average

Intercommunity Care Center

2626 Grand Avenue, Long Beach, CA 90815

CMS 1/5 stars #328 of 369 in Los Angeles County (562) 427-8915
Certified beds
147
Occupancy
96%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $156,035 in federal fines

    CMS has fined this facility across 4 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 56 total citations against a national median of 17

Staffing

23/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.86 total nurse hours per resident per day (national median 3.77)
  • 0.17 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 33% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $156,035 in federal fines across 4 action(s)
  • -2 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.72 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.17 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.58 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 33.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 79 citations

Last standard health inspection: May 8, 2025 (1 year ago).

G Jan 23, 2026 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Actual harm to a resident

D Jan 23, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Jun 30, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

F May 8, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E May 8, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

E May 8, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E May 8, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E May 8, 2025 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
INTERCOMMUNITY CARE CENTERS, INC. Organization 5% OR GREATER SECURITY INTEREST
HUGHES, JOHN Individual CORPORATE DIRECTOR
LEVEQUE, AMY Individual CORPORATE DIRECTOR
NUNEZ, EMILIO Individual CORPORATE DIRECTOR
YOCUM, THOMAS Individual CORPORATE DIRECTOR
HUGHES, JOHN Individual CORPORATE OFFICER
LEVEQUE, AMY Individual CORPORATE OFFICER
INTERCOMMUNITY CARE CENTERS, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
HUGHES, JOHN Individual OPERATIONAL/MANAGERIAL CONTROL
LEVEQUE, AMY Individual OPERATIONAL/MANAGERIAL CONTROL
PHILIPP, RONALD Individual OPERATIONAL/MANAGERIAL CONTROL
TIPLES, REYLON Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Intercommunity Care Center

What is the ElderGrade for Intercommunity Care Center? +

Intercommunity Care Center holds an ElderGrade of D (40 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Intercommunity Care Center? +

Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Intercommunity Care Center been cited for harming residents? +

Yes. 6 of the 79 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Intercommunity Care Center accept Medicaid? +

Yes, Intercommunity Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.