73.5/100
Above average
Inn At Quail Haven Village
155 Blake Boulevard, Pinehurst, NC 28374
- Certified beds
- 35
- Occupancy
- 100%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Inn At Quail Haven Village
The Inn at Quail Haven Village runs 35 certified beds in Pinehurst under for-profit LLC ownership, and its staffing sits essentially at the national mark, 3.91 nurse hours per resident day against 3.86 nationally, barely a percentage point apart. What's more telling is the shape of that coverage: weekends run about 17% leaner than weekdays, which is when families tend to visit and notice. Turnover at 36.8% is meaningfully better than the 45.8% national figure, suggesting workers stick around longer here than at the typical home. The inspection record carries 20 deficiencies, including one at harm or jeopardy level and three tied to abuse, though the most recent survey came in June 2025 and the health inspection rating landed at 4 out of 5. Quality measures scored lower, at 2 out of 5.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
16.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.04 total nurse hours per resident per day (national median 3.77)
- →0.57 RN hours per resident per day
- →Weekend staffing drops 17% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →37% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 19, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of LIBERTY SENIOR LIVING, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Inn At Quail Haven Village
What is the ElderGrade for Inn At Quail Haven Village? +
Inn At Quail Haven Village holds an ElderGrade of B (73.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Inn At Quail Haven Village? +
Residents receive an average of 3.91 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Inn At Quail Haven Village been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Inn At Quail Haven Village accept Medicaid? +
Yes, Inn At Quail Haven Village is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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