ElderGrade
A

85.4/100

Excellent

Hillcrest Heights Healthcare Center

4033 Sixth Avenue Ext, San Diego, CA 92103

CMS 5/5 stars #19 of 81 in San Diego County (619) 297-4086
Certified beds
96
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 24.4/30 Staffing 24/30 Stability 15/15 Outcomes 12/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

24.4/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -5.6 for 33 total citations against a national median of 17

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.58 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 30% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.09 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.75 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 43 citations

Last standard health inspection: January 9, 2025 (1 year ago).

D Nov 25, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Jun 6, 2025 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

D May 21, 2025 F0628 From a complaint

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D May 21, 2025 F0655 From a complaint

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

D May 21, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Jan 9, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Jan 9, 2025 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

E Jan 9, 2025 F0806

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ASPEN SKILLED HEALTHCARE, which operates 35 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
JACARANDA HEALTHCARE GROUP LLC Organization INDIRECT OWNERSHIP INTEREST
BRADSHAW, PETER Individual INDIRECT OWNERSHIP INTEREST
ELSNER, ERIC Individual INDIRECT OWNERSHIP INTEREST
KIRKWOOD, JARED Individual INDIRECT OWNERSHIP INTEREST
ORGILL, CRAIG Individual INDIRECT OWNERSHIP INTEREST
PARTI, RAJESH Individual INDIRECT OWNERSHIP INTEREST
PARTI, SHRUTY Individual INDIRECT OWNERSHIP INTEREST
PAXMAN, MARCUS Individual INDIRECT OWNERSHIP INTEREST
CASLMON, TIMOTHY Individual MANAGING CONTROL - GOVERNING BODY
THOMPSON, STEPHEN Individual MANAGING CONTROL - GOVERNING BODY
BRADY, VERN Individual CORPORATE OFFICER
CASE, RYAN Individual CORPORATE OFFICER

What families say

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Common questions about Hillcrest Heights Healthcare Center

What is the ElderGrade for Hillcrest Heights Healthcare Center? +

Hillcrest Heights Healthcare Center holds an ElderGrade of A (85.4 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hillcrest Heights Healthcare Center? +

Residents receive an average of 4.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hillcrest Heights Healthcare Center been cited for harming residents? +

No. None of the 43 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Hillcrest Heights Healthcare Center accept Medicaid? +

Yes, Hillcrest Heights Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.