ElderGrade
D

53.5/100

Below average

Hillcrest Healthcare Center

462 Kenmore Drive, Danville, WV 25053

CMS 4/5 stars (304) 369-0986
Certified beds
90
Occupancy
98%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $25,623 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

16/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

8.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.16 total nurse hours per resident per day (national median 3.77)
  • 0.65 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $25,623 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.15 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.65 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.64 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: May 8, 2025 (1 year ago).

J May 8, 2025 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy to resident health or safety

G May 8, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E May 8, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E May 8, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D May 8, 2025 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

D May 8, 2025 F0623

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

No actual harm, potential for more than minimal harm

D May 8, 2025 F0625

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

No actual harm, potential for more than minimal harm

D May 8, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
C.R. STOLTZ IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
R.S. WILHEIM IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
S.L. ROSEDALE IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
ROMEO, DOMINIC Individual CORPORATE OFFICER
STOLTZ, CHARLES Individual CORPORATE OFFICER
WILHEIM, RONALD Individual CORPORATE OFFICER
KENMORE MGT CO., LLC Organization OPERATIONAL/MANAGERIAL CONTROL
GROVES, DONNA Individual OPERATIONAL/MANAGERIAL CONTROL
KNAPP, RICHARD Individual OPERATIONAL/MANAGERIAL CONTROL
ROMEO, DOMINIC Individual OPERATIONAL/MANAGERIAL CONTROL
SMITH, JEFFREY Individual OPERATIONAL/MANAGERIAL CONTROL
ODENTHAL, RICHARD Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...

What families say

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Common questions about Hillcrest Healthcare Center

What is the ElderGrade for Hillcrest Healthcare Center? +

Hillcrest Healthcare Center holds an ElderGrade of D (53.5 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hillcrest Healthcare Center? +

Residents receive an average of 3.15 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hillcrest Healthcare Center been cited for harming residents? +

Yes. 2 of the 21 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Hillcrest Healthcare Center accept Medicaid? +

Yes, Hillcrest Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.