74/100
Above average
Highland House Nursing & Rehabilitation Center
2201 Nw Highland Avenue, Grants Pass, OR 97526
- Certified beds
- 119
- Occupancy
- 80%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$36,852 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Highland House Nursing & Rehabilitation Center
Highland House runs 119 certified beds in Grants Pass under for-profit LLC ownership, and its nurse staffing comes in at 4.41 hours per resident day, roughly 14% above the national average of 3.86. But that average hides a drop: weekend coverage runs about 10% below the home's own weekday level, so the hours aren't spread evenly across the week. Annual turnover sits at 45.5%, essentially matching the national rate of 45.8%. The current inspection record is the heavier concern: 70 deficiencies, including one at the harm or jeopardy level and nine tied to abuse. CMS fined the home once for $36,852, and its most recent inspection was December 3, 2025. Quality measures score well; the inspection history is where the problems concentrate.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.46 total nurse hours per resident per day (national median 3.77)
- →0.2 RN hours per resident per day
- →Weekend staffing drops 10% against weekdays
Staff stability
7/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →46% of nursing staff left in the last year
- →-2 for 2 administrator departures
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
3/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$36,852 in federal fines across 1 action(s)
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: December 3, 2025 (11 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of VOLARE HEALTH, which operates 16 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Highland House Nursing & Rehabilitation Center
What is the ElderGrade for Highland House Nursing & Rehabilitation Center? +
Highland House Nursing & Rehabilitation Center holds an ElderGrade of B (74 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Highland House Nursing & Rehabilitation Center? +
Residents receive an average of 4.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Highland House Nursing & Rehabilitation Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Highland House Nursing & Rehabilitation Center accept Medicaid? +
Yes, Highland House Nursing & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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