ElderGrade
F

35/100

Poor

Highland Hills Post Acute

1105 Perry Highway, Pittsburgh, PA 15237

CMS 1/5 stars #43 of 52 in Allegheny County (412) 369-9955
Certified beds
200
Occupancy
87%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $27,709 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -10 for 98 total citations against a national median of 17

Staffing

12/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.68 total nurse hours per resident per day (national median 3.77)
  • 0.85 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 49% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $27,709 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.19 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.85 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.85 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 48.50%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 99 citations

Last standard health inspection: December 19, 2025 (8 months ago).

D Mar 19, 2026 F0628 From a complaint

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Mar 19, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Dec 30, 2025 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Dec 30, 2025 F0688 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Dec 30, 2025 F0583 From a complaint

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D Dec 30, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

F Dec 19, 2025 F0908

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

F Dec 19, 2025 F0922

Environmental Deficiencies

Have enough backup water supply for essential areas of the nursing home.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PACS GROUP, which operates 281 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
APT, FREDERICK Individual MANAGING CONTROL - GOVERNING BODY
JERGENSEN, JOSHUA Individual MANAGING CONTROL - GOVERNING BODY
MITCHELL, JOHN Individual MANAGING CONTROL - GOVERNING BODY
APT, FREDERICK Individual CORPORATE OFFICER
MITCHELL, JOHN Individual CORPORATE OFFICER
PACS GROUP, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
PACS HOLDINGS, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
PROVIDENCE GROUP NH, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
APT, FREDERICK Individual OPERATIONAL/MANAGERIAL CONTROL
JERGENSEN, JOSHUA Individual OPERATIONAL/MANAGERIAL CONTROL
MITCHELL, JOHN Individual OPERATIONAL/MANAGERIAL CONTROL
WILLIAMS, CRISTINE Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Highland Hills Post Acute

What is the ElderGrade for Highland Hills Post Acute? +

Highland Hills Post Acute holds an ElderGrade of F (35 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Highland Hills Post Acute? +

Residents receive an average of 3.19 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Highland Hills Post Acute been cited for harming residents? +

Yes. 2 of the 99 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Highland Hills Post Acute accept Medicaid? +

Yes, Highland Hills Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.