73.6/100
Above average
700 E Highland Ave, Redlands, CA 92374
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$12,931 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: February 21, 2025 (1 year ago).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Part of CAMBRIDGE HEALTHCARE SERVICES, which operates 32 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| LATTERELL, KYLE | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| VIDALES, MIGUEL | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| WINTNER, JACOB | Individual | CORPORATE OFFICER | — |
| CAMBRIDGE HEALTHCARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| CONSOLIDATED INDUSTRIES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| PREFERRED BANK | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BUTENKO, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CAPELA, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CHIMWAZA, PEARSON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| HASSELL, LANCE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LATTERELL, KYLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LUTZ, LINDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Highland Care Center Of Redlands holds an ElderGrade of B (73.6 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.30 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 40 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Highland Care Center Of Redlands is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.