ElderGrade
C

63.8/100

Average

Asistencia Villa Healthcare Center

1875 Barton Rd, Redlands, CA 92373

CMS 2/5 stars #44 of 54 in San Bernardino County (909) 793-1382
Certified beds
99
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $10,206 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -3.2 for 26 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.28 total nurse hours per resident per day (national median 3.77)
  • 0.57 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 50% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $10,206 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.79 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.57 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.53 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 50.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 41 citations

Last standard health inspection: December 18, 2025 (8 months ago).

F Dec 18, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Dec 18, 2025 F0908

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

E Dec 18, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Dec 18, 2025 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Dec 18, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Dec 18, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Dec 18, 2025 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Dec 18, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CRYSTAL SOLORZANO, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
DIONISIO, PAOLA Individual MANAGING CONTROL - GOVERNING BODY
DITULLIO, CAROLINE Individual MANAGING CONTROL - GOVERNING BODY
AVPA 1875 LLC Organization OPERATIONAL/MANAGERIAL CONTROL
RENEW HEALTH CONSULTING SERVICES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
DIONISIO, PAOLA Individual OPERATIONAL/MANAGERIAL CONTROL
DITULLIO, CAROLINE Individual OPERATIONAL/MANAGERIAL CONTROL
FRANKLIN, SOLEA Individual OPERATIONAL/MANAGERIAL CONTROL
HAGE, JEAN Individual OPERATIONAL/MANAGERIAL CONTROL
HANSEN, MARK Individual OPERATIONAL/MANAGERIAL CONTROL
SHARMA, VATSALA Individual OPERATIONAL/MANAGERIAL CONTROL
GATEWAYS REHABILITATION CENTER II LLC Organization ADP OF THE SNF
RENEW HEALTH CONSULTING SERVICES LLC Organization ADP OF THE SNF

What families say

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Common questions about Asistencia Villa Healthcare Center

What is the ElderGrade for Asistencia Villa Healthcare Center? +

Asistencia Villa Healthcare Center holds an ElderGrade of C (63.8 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Asistencia Villa Healthcare Center? +

Residents receive an average of 4.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Asistencia Villa Healthcare Center been cited for harming residents? +

Yes. 1 of the 41 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Asistencia Villa Healthcare Center accept Medicaid? +

Yes, Asistencia Villa Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.