ElderGrade
D

53.5/100

Below average

Herman Health Care Center

2295 Plummer Avenue, San Jose, CA 95125

CMS 1/5 stars #47 of 50 in Santa Clara County (408) 269-0701
Certified beds
99
Occupancy
99%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $39,819 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 62 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.89 total nurse hours per resident per day (national median 3.77)
  • 0.41 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

13/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 31% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • No quality-measure rating published — scored neutral

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $39,819 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.02 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.41 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.62 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 31.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 72 citations

Last standard health inspection: August 25, 2025 (11 months ago).

D May 1, 2026 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Mar 9, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Dec 29, 2025 F0605 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

G Aug 25, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Aug 25, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Aug 25, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

E Aug 25, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Aug 25, 2025 F0732

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
SOLLIS, CYNTHIA Individual CORPORATE DIRECTOR
SOLLIS, MARY Individual CORPORATE DIRECTOR
SOLLIS, PAUL Individual CORPORATE DIRECTOR
SOLLIS, MARY Individual CORPORATE OFFICER
RENEW HEALTH CONSULTING SERVICES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
DHUGGA, GURPREET Individual OPERATIONAL/MANAGERIAL CONTROL
MOONSTAR, TARYN Individual OPERATIONAL/MANAGERIAL CONTROL
SHARMA, VATSALA Individual OPERATIONAL/MANAGERIAL CONTROL
SYLVE, JULIAN Individual OPERATIONAL/MANAGERIAL CONTROL
2295 PLUMMER ASSOCIATES, LLC Organization ADP OF THE SNF
ELEOS HEALTH CARE, LLC Organization ADP OF THE SNF
GATEWAYS REHABILITATION CENTER II LLC Organization ADP OF THE SNF

What families say

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Common questions about Herman Health Care Center

What is the ElderGrade for Herman Health Care Center? +

Herman Health Care Center holds an ElderGrade of D (53.5 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Herman Health Care Center? +

Residents receive an average of 4.02 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Herman Health Care Center been cited for harming residents? +

Yes. 3 of the 72 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Herman Health Care Center accept Medicaid? +

Yes, Herman Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.