90.5/100
Excellent
400 West 23Rd Street, Hope, AR 71801
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: February 6, 2025 (1 year ago).
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Part of CENTRAL ARKANSAS NURSING CENTERS, which operates 39 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| MORTON, MICHAEL | Individual | CORPORATE DIRECTOR | — |
| MORTON, MICHAEL | Individual | CORPORATE OFFICER | — |
| GOINS, DALE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CENTRAL ARKANSAS NURSING CENTERS INC | Organization | ADP OF THE SNF | — |
| HEATHER MANOR CARE CENTER INC | Organization | ADP OF THE SNF | — |
| NURSING CONSULTANTS INC | Organization | ADP OF THE SNF | — |
| CLAY, STACY | Individual | ADP OF THE SNF | — |
| GOINS, DALE | Individual | ADP OF THE SNF | — |
| MORTON, MICHAEL | Individual | ADP OF THE SNF | — |
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Heather Manor Nursing And Rehabilitation Center holds an ElderGrade of A (90.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.51 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 22 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Heather Manor Nursing And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.