90.5/100
Excellent
Heather Manor Nursing And Rehabilitation Center
400 West 23Rd Street, Hope, AR 71801
- Certified beds
- 128
- Occupancy
- 60%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Heather Manor Nursing And Rehabilitation Center
Heather Manor runs on more nursing hours than most homes in the country, 4.51 per resident day against a national average of 3.86, and its staff turnover of 29.5% sits well under the 45.8% national figure, which matters because consistent caregivers tend to know residents' routines. The trade-off is a thinner weekend crew, roughly 16% below weekday levels, and 22 deficiencies on the current record, though none reached harm or jeopardy and none involved abuse. Inspectors were last in on February 6, 2025. The quality measure score is perfect and staffing scores well, while the health inspection result is middling, a home that looks strong on care delivery and weaker on the paperwork and process side.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.99 total nurse hours per resident per day (national median 3.77)
- →0.53 RN hours per resident per day
- →Weekend staffing drops 16% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →30% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 25, 2026 (4 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CENTRAL ARKANSAS NURSING CENTERS, which operates 38 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Heather Manor Nursing And Rehabilitation Center
What is the ElderGrade for Heather Manor Nursing And Rehabilitation Center? +
Heather Manor Nursing And Rehabilitation Center holds an ElderGrade of A (90.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Heather Manor Nursing And Rehabilitation Center? +
Residents receive an average of 4.51 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Heather Manor Nursing And Rehabilitation Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Heather Manor Nursing And Rehabilitation Center accept Medicaid? +
Yes, Heather Manor Nursing And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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