64/100
Average
Hearthstone Nursing & Rehabilitation Center
2901 E. Barnett Road, Medford, OR 97504
- Certified beds
- 87
- Occupancy
- 93%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$230,522 in federal fines
CMS has fined this facility across 3 penalty action(s).
Our read on Hearthstone Nursing & Rehabilitation Center
Hearthstone runs a for-profit shop in Medford with 87 certified beds, and the staffing numbers are real: 4.41 nurse hours per resident day, roughly 14 percent above the national average, with turnover at 37.1 percent against a national 45.8. That's a workforce that mostly stays put. The problem is almost everything else. Inspectors have cited 75 deficiencies, six serious enough to put residents in harm's way, nine tied to abuse, and the state has levied three fines totaling $230,522. The most recent inspection was May 2025, so the record is current, not stale. Weekends run about 14 percent thinner than weekdays. If you're weighing this one, ask who's on the floor Saturday night.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
24/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.81 total nurse hours per resident per day (national median 3.77)
- →0.67 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
10/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →37% of nursing staff left in the last year
- →-2 for 2 administrator departures
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$230,522 in federal fines across 3 action(s)
- →-0 for 2 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: May 23, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of VOLARE HEALTH, which operates 16 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Hearthstone Nursing & Rehabilitation Center
What is the ElderGrade for Hearthstone Nursing & Rehabilitation Center? +
Hearthstone Nursing & Rehabilitation Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Hearthstone Nursing & Rehabilitation Center? +
Residents receive an average of 4.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Hearthstone Nursing & Rehabilitation Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Hearthstone Nursing & Rehabilitation Center accept Medicaid? +
Yes, Hearthstone Nursing & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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