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B

75/100

Above average

Haven Health Sky Harbor, Llc

1880 East Van Buren Street, Phoenix, AZ 85006

CMS 2/5 stars #48 of 77 in Maricopa County (602) 253-4570
Certified beds
120
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Haven Health Sky Harbor, Llc

Haven Health Sky Harbor runs 120 certified beds under for-profit LLC ownership in Phoenix, and its staffing numbers cut two ways. Total nurse coverage sits at 4.31 hours per resident day, roughly 12 percent above the national average, but weekends dip about 7 percent below the home's own weekday levels. Turnover lands at 41.1 percent, better than the 45.8 percent national figure. The trouble is the inspection record: 36 deficiencies, including five tied to abuse, with the most recent visit on November 13, 2025. Federal inspectors rated health inspections and staffing each 1 out of 5, while quality measures scored 5 out of 5. That gap between how the place reports care and how it's actually surveyed is the whole story.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability12/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.71 total nurse hours per resident per day (national median 3.77)
  • →0.44 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →41% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.31 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.44 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.99 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover41.10%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: November 13, 2025 (11 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HAVEN HEALTH, which operates 20 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Haven Health Sky Harbor, Llc

What is the ElderGrade for Haven Health Sky Harbor, Llc? +

Haven Health Sky Harbor, Llc holds an ElderGrade of B (75 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Haven Health Sky Harbor, Llc? +

Residents receive an average of 4.31 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Haven Health Sky Harbor, Llc been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Haven Health Sky Harbor, Llc accept Medicaid? +

Yes, Haven Health Sky Harbor, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.