ElderGrade
F

33.2/100

Poor

Greenville Health And Rehabilitation Center

2578 West Fifth Street, Greenville, NC 27834

CMS 1/5 stars #5 of 6 in Pitt County (252) 758-7100
Certified beds
120
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $64,002 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 66%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 13.2/30 Staffing 8/30 Stability 2/15 Outcomes 5/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

13.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -2.8 for 25 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.14 total nurse hours per resident per day (national median 3.77)
  • 0.5 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 66% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $64,002 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.40 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.50 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.92 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 66.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 41 citations

Last standard health inspection: June 11, 2025 (1 year ago).

J Jun 11, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

D Jun 11, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0700

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Cor...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of LIFEWORKS REHAB, which operates 69 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BRIDGEWATER NC HOLDINGS LLC Organization INDIRECT OWNERSHIP INTEREST
CZ FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
HL FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
HSHC 2024 FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
IB MIMI 2022 FAMILY GRANTOR TRUST Organization INDIRECT OWNERSHIP INTEREST
IB MIMI 2022 FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
JK 2022 GRANTOR FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
MILANO FAMILY HOLDINGS LLC Organization INDIRECT OWNERSHIP INTEREST
ML MILANO 2022 FAMILY GRANTOR TRUST Organization INDIRECT OWNERSHIP INTEREST
ML MILANO 2022 FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
TJ FAMILY TRUST Organization INDIRECT OWNERSHIP INTEREST
TOL OPCO INVESTCO LLC Organization INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Greenville Health And Rehabilitation Center

What is the ElderGrade for Greenville Health And Rehabilitation Center? +

Greenville Health And Rehabilitation Center holds an ElderGrade of F (33.2 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Greenville Health And Rehabilitation Center? +

Residents receive an average of 3.40 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Greenville Health And Rehabilitation Center been cited for harming residents? +

Yes. 3 of the 41 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Greenville Health And Rehabilitation Center accept Medicaid? +

Yes, Greenville Health And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.