ElderGrade
D

54/100

Below average

Great Lakes Healthcare Center

2300 Great Lakes Dr, Dyer, IN 46311

CMS 2/5 stars #13 of 20 in Lake County (219) 322-3555
Certified beds
134
Occupancy
85%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 83 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.19 total nurse hours per resident per day (national median 3.77)
  • 0.47 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 51% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.42 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.47 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.01 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 51.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 87 citations

Last standard health inspection: March 24, 2026 (4 months ago).

E Mar 24, 2026 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Mar 24, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Mar 24, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Mar 24, 2026 F0809

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or out...

No actual harm, potential for more than minimal harm

E Mar 24, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Mar 24, 2026 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Mar 24, 2026 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Mar 24, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BOND, MARIA Individual MANAGING CONTROL - GOVERNING BODY
CLARK, TIMOTHY Individual MANAGING CONTROL - GOVERNING BODY
DAUGHERTY, JOSHUA Individual MANAGING CONTROL - GOVERNING BODY
FELKER, DEAN Individual MANAGING CONTROL - GOVERNING BODY
JOYNER, SARA Individual MANAGING CONTROL - GOVERNING BODY
LONG, STEVEN Individual MANAGING CONTROL - GOVERNING BODY
WILLARD, LACEY Individual MANAGING CONTROL - GOVERNING BODY
WILSON, ROY Individual MANAGING CONTROL - GOVERNING BODY
LAKES MGT CO LLC Organization OPERATIONAL/MANAGERIAL CONTROL
EASTLUND, JASON Individual OPERATIONAL/MANAGERIAL CONTROL
LONG, STEVEN Individual OPERATIONAL/MANAGERIAL CONTROL
ODENTHAL, RICHARD Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Great Lakes Healthcare Center

What is the ElderGrade for Great Lakes Healthcare Center? +

Great Lakes Healthcare Center holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Great Lakes Healthcare Center? +

Residents receive an average of 3.42 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Great Lakes Healthcare Center been cited for harming residents? +

No. None of the 87 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Great Lakes Healthcare Center accept Medicaid? +

Yes, Great Lakes Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.